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Product Solutions Engineer

Recruiting Firm, Riderflex has been hired by our client, mParticle, to find their next Product Solutions Engineer.

Company: mParticle
Industry: Information Technology/ Customer Data Platform
Title: Product Solutions Engineer
Location: Remote 
Type: Full-time/W-2

What you’ll do

  • Spearhead the technical and solution pre sales campaign to prospective mParticle clients, including
    • Technical discovery around current customers architectures and business and technical challenges/opportunities
    • Host technical workshops where you’ll be sitting side by side developers instrumenting the mParticle SDK’s and API’s to demonstrate platform capabilities, and overcome all technical objections
    • Develop custom applications across web, mobile, voice, and OTT platforms and integrate the mParticle platform to demo the solution in their current & future state
    • Propose technical architecture, offer creative solutions, and anticipate customer concerns by building trust through integrity  
    • Building crawl, walk, run plans and align the appropriate implementation plan to put your customers on a victory path
  • Drive engagement with product marketing, product, consulting and customer success on existing gaps, futures, and product strategies
  • Contribute and refine a world-class Solutions Engineering playbook
  • Present at industry events, conferences, and meetups

What we're looking for:

  • Have a 4 year undergraduate degree in Computer Science, Computer Engineering, or related technical field.
  • Have 3-5+ years experience in Solutions Engineering/similar role for a software product
  • Demonstrate strong experience collaborating with prospect marketing, product, engineering, and data science teams, translating business requirements and use cases into technical solutions
  • Are equally fluent talking technical details or taking a 30,000 foot view
  • Previous software development experience in one or more of the following areas:
    • Backend (Java, Node.js, Python, Go)
    • Web development (JavaScript, React)
    • Experience building with REST APIs
  • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
  • Never met a whiteboard you didn’t like and can design complex solutions on the fly for a small audience, or command a large cross functional team of multi faceted team members

If you are passionate about the opportunity to revolutionize a customer’s growth stack and help them achieve a 1-1 marketing to analytics engine then here is the opportunity for you.

If connecting the dots between enterprise architects and marketers through the lens of optimizing data & integrations and driving business outcomes, then this is the role for you.

We’re building something truly rare and special. Come join the customer data platform revolution and help build the future!

What’s in it for you:

  • 100% company paid health care plans (medical, dental, vision) for employees. 75% paid for dependents
  • Flexible work environment with unlimited vacation, 15 company holidays, and quarterly mental reboot days
  • Employer funded HRA/HSAs, Stock options, Wellness Programs, Commuter Benefits, Learning and Development opportunities, paid leave and pet insurance…and so much more!

​​​​​​​About mParticle

Founded in 2013, mParticle is the leading customer data platform that unlocks the full power of data for businesses. The company empowers brands to accelerate their growth strategy to keep pace with their customers by providing the most advanced data platform for web and apps across all devices in the marketplace. A trusted partner among renowned brands such as Airbnb, Foursquare, King, and Spotify among many others, the mParticle platform has grown to handle over 1 billion mobile users each month, collecting over $5 billion in e-commerce transactions and processes over 250 billion API calls. Recognized as one of Crain’s 100 Best Places to Work in New York City and named to Gartner’s “Cool Vendors in Mobile App Development” list, mParticle has 120+ employees and is headquartered in New York City with offices in San Francisco, Seattle, Florida, and London.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Recruiting Firm, Riderflex

Riderflex is a global recruiting and consulting firm. Our core purpose is to help create dynamic work environments for clients and candidates. We specialize in three core competencies; recruiting, consulting and candidate services. Our recruiting process includes vetting candidates through video interviews by current C-Level executives with over 30 years of experience. We recruit for all industries and functions, from the C-Suite to Manager level, nationwide. Riderflex brings your leadership to the next level with consulting services including Human Resources, Marketing, IT, Sales, Finance and Operations.

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