Tech Support

Boise, ID
Full Time
Customer Service
Mid Level

Company: Enphase Energy
Industry: Renewables and Environment
Title: Tech Support
Location: Boise, ID
Reports to: Senior Manager of Call Center Operations
Type: Full-Time, W-2

Recruiting Firm, Riderflex has been hired by our client, Enphase Energy, to find their Tech Support!

What will I do?

Work with field service technicians and customers to provide troubleshooting support for Enphase solar equipment.  Document all activity in a central CRM/Helpdesk software platform.  Assist other team members with troubleshooting and tend to admin tasks as necessary.  Professionally represent Enphase and abide by all company policies and standards of conduct.

What are the pay and benefits?

$20/hr (starting pay), medical/dental/vision benefits start your first day of training, 401k options with a company match (up to $1,500/yr), pet insurance, paid vacation, sick time, holidays & more! No nights, no weekends. Quick advancement opportunities are available. Once in-person training is done, employees may have the option to work remotely. This is based upon performance and a general understanding of the position.

What are the job requirements?

*2+yrs product-based tech support experience

*2+yrs customer service/support & call center experience

About Enphase Energy

Enphase Energy is the fastest-growing inverter company in the world.  By combining the power of solar energy and the proven advantages of communications technology, Enphase Energy makes solar power systems productive, reliable, smart, and safe - increasing the energy harvest of solar panels by up to 25 percent. Our microinverter system is profoundly changing the way solar systems function, and as a result, changing the solar industry itself. 

As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who design, develop, install, and manufacture next-generation solar technologies.  Our work environment is fast-paced, fun, and full of exciting new projects.

About Recruiting Firm, Riderflex

Riderflex is a national, Colorado based, premier headhunter, RPO and employment agency, recruiting and searching the top talent for staffing your teams.

Our core purpose is to help create dynamic work environments for clients and candidates. We specialize in three core competencies: recruiting, consulting, and candidate services. Our recruiting process includes vetting candidates through video interviews by current C-Level executives with over 30 years of experience. We recruit for all industries and functions, from the C-Suite to Manager level, nationwide. Riderflex brings your leadership to the next level with consulting services including Human Resources, Marketing, IT, Sales, Finance, and Operations. 

Follow our company page on LinkedIn so you never miss an update or current job opportunities!

https://www.linkedin.com/company/riderflex-recruiting/

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https://www.youtube.com/c/riderflex

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